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"Earlier this year, we had an assault situation in our apartment complex, placing the 20 year reputation of the complex as a safe place to live in serious jeopardy. Our attorney suggested we call Andrea Obston. Over the weekend, Andrea created a damage control plan and guided us in putting it into place instantaneously. As a result of our full disclosure campaign, all tenants remained calm, none threatened to move and renewals have been as strong as ever. Local governmental agencies remained cooperative and supportive. Through Andrea’s quick response, we suffered virtually no harmful effects to our reputation or bottom line."

 

Owner of a Harford area apartment complex

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> During the Crisis

> After the Crisis

Services > Services Overview

Crises come in all shapes and sizes. From a disastrous fire to an accountant not following the rules, crises can shake a company or organization to its foundation. And unless you're prepared, the crisis could result in irreparable harm.

We offer two types of crisis services. First, we offer crisis planning for at-risk organizations that want to act proactively and make sure they are prepared for whatever comes down the pike. Through our Crisis Spotting technique, we survey your unique situation and create a crisis plan that helps guide the company through any crisis. The ultimate goal is building the right foundation to help your company not only survive, but thrive after a crisis.

For companies that find themselves already in hot water, we offer immediate crisis management services to help guide your communications during and after the crisis passes. We work closely with you to quickly assess the situation and put our years of crisis management experience to help move the company forward.

The firm offers the following services:

  • Pre-crisis reputation management plans
  • Counsel during emergent crises
  • Stakeholder and media relations
  • Media training
  • Post-crisis public relations
  • Crisis management workshops

Contact us to talk about your needs.